Revolutionizing Public Service for the State of Tamil Nadu, India, Discover how Edrevel transformed service delivery at common citizen service centers (eSevai) in Tamil Nadu, helping train over 34,000 agents with adaptive, scalable learning solutions. With measurable improvements in service quality and increased citizen satisfaction, this impact story highlights Edrevel's role in driving standardization and digital transformation.
Edrevel helped the ICT Academy expand training to 27 states, reaching students in rural areas. It reduced training and assessment costs by 22%, improving operational efficiency. Real-time analytics boosted student progress, leading to a 65% job placement rate. The platform automated reporting and ensured data privacy, optimizing training delivery.
Edrevel helped TVA expand its digital education programs to the global Tamil diaspora, offering courses on language, culture, and computing. The platform boosted enrollment in certificate and diploma courses, increasing global interest in Tamil education. Edrevel streamlined the management of programs across multiple centers, enabling progress tracking and certification. Additionally, it supported TVA’s growing digital library of Tamil resources, making them easily accessible worldwide.
Edrevel’s AI-powered system matches students with the right tutor based on their needs, enabling easy trial class scheduling and quick enrollment. It automates payment collection, ensuring accurate fee distribution to Rank1 and tutors. This streamlined process enhances the user experience with seamless tutor selection, trialing, and transparent financial transactions.
Edrevel reduced training costs by eliminating travel and logistical expenses, enabling anytime, anywhere access to materials. It provides real-time updates on HR policies and welfare measures, replacing annual sessions. The platform integrates with HRM tools, allowing continuous tracking of learning progress and performance for appraisals.
